We do not charge for 3 & under but you may be asked to leave the auditorium if your child is causing a disturbance.
Dolby 3D Glasses are free loan and must be returned, requiring a £1.50 deposit – refundable upon leaving. Note: Master Image, TV & RealD glasses do not work with the Dolby system.
The cost of certain performances such as live events may vary. Please check individual Event Cinema performances for their respective pricing.
Palace Membership deals and offers are subject to Terms and Conditions. Membership takes 24 hours to process upon receiving the application.
In accordance with fire regulations, push chairs, buggies & prams are not allows beyond the box office.
Persons bringing in sweets, drinks etc that have been purchased elsewhere will be asked to leave them at the box office for collection after the show.
We respectfully request that all your litter is placed in the bins provided at the front & rear of the cinemas and not dropped on the floor.
In consideration of others mobile phones (& all similar devices) are to be switched off before entering the cinema.
Very occasionally a film will fail to arrive, in that circumstance we reserve the right to change the programme without notice.
We strive to offer the best environment for moviegoers and to that end we have a zero tolerance towards poor behaviour in our cinemas. We also reserve the right to refuse admission.
Management’s decision is final on any disputes.